Order Warranty Service
After-Sales Service and Warranty
We provide professional after-sales service and a warranty period of up to two years to ensure that your equipment always works in the best condition.
Warranty Period
- From the date of purchase, we provide a two-year warranty on all LED dance floor products.
- During the warranty period, if the product fails due to manufacturing defects or material issues, we will provide free repair or replacement services.
Warranty Process
- Please contact our customer service team, your account manager, or technical support.
- For products covered under warranty, we will arrange for repair or replacement as soon as possible.
Technical guidance
Professional Technical Support
- Installation Guidance: We provide detailed installation manuals and video tutorials to ensure proper installation of our LED dance floor products. If you encounter any issues during installation, our technical support team is always ready to assist you.
- Remote Support: We offer timely assistance for any technical issues you encounter during use through phone, email, and online chat tools.
Repair and Maintenance
- Repair Services: If your equipment experiences a malfunction during or after the warranty period, our repair team will provide prompt and professional repair services. For out-of-warranty repairs, we will provide you with a detailed quote in advance.
- Regular Maintenance: To ensure long-term stable operation of your LED dance floor products, regular maintenance can effectively extend the equipment’s lifespan and reduce the occurrence of malfunctions.