Effective Date: July 23, 2024

Welcome to luckydancefloor.com (hereinafter referred to as “this website”). We highly value your privacy and are committed to protecting your personal information. This privacy policy details how we collect, use, disclose, and protect your personal information.

1. Information Collection

We may collect the following types of information when you use this website:

  • Personal Information: Including your name, email address, phone number, mailing address, etc.
  • Account Information: If you create an account, we collect your username, password, and other account-related information.
  • Usage Information: We collect information about how you use the website, including your IP address, browser type, access times, and the pages you visit.
  • Device Information: We may collect information related to the device you use, such as device model, operating system version, unique device identifiers, mobile network information, etc.
  • Location Information: We may collect and process your location information based on your device settings and use of the website.
  • Customer Feedback and Communication: Including the content of your communications with us, feedback, opinions, and information provided in surveys or customer service interactions.

2. Information Use

We use the collected information for the following purposes:

  • To provide and improve our services, including processing orders, managing accounts, providing customer support, and enhancing website functionality.
  • To process and complete your orders, including payment processing, shipping, and related customer service.
  • To communicate with you, including responding to your inquiries, providing customer support, and sending important service notices.
  • To send you updates, promotional information, and personalized recommendations about our services (you can opt-out at any time).
  • To analyze website usage, customer behavior, and market trends to improve our products and services.
  • To manage and protect our website and its security, including fraud prevention, dispute resolution, and enforcing our terms and conditions.

3. Information Disclosure

We do not sell, trade, or transfer your personal information to third parties, except in the following circumstances:

  • Service Providers: We may disclose your information to trusted third-party service providers to help us provide and improve our services. These service providers may include payment processors, shipping companies, marketing partners, and technical support providers.
  • Legal Requirements: We may disclose your personal information to comply with legal obligations, such as responding to court orders, legal processes, or government requests.
  • Protection of Rights: We may disclose your information to protect our rights, property, or safety, as well as that of others, such as in cases of fraud prevention, dispute resolution, or enforcing our terms and conditions.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your personal information, provided that the new owner continues to adhere to the terms of this privacy policy.

4. Information Protection

We employ various security measures to protect your personal information from unauthorized access, disclosure, or destruction. These measures include, but are not limited to:

  • Data encryption: Encrypting sensitive information during transmission and storage.
  • Access control: Limiting access to personal information to employees and service providers who need to know such information.
  • Security audits: Conducting regular security audits and vulnerability assessments to ensure system security.

5. Use of Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device to remember your preferences and visit history. We use cookies for purposes such as:

  • Remembering your login status and preferences.
  • Providing personalized content and advertisements.
  • Analyzing website traffic and user behavior.

You can manage or disable cookies through your browser settings, but this may affect certain functionalities of the website.

6. Third-Party Services

This website may contain links to third-party websites. We are not responsible for the privacy policies of these third-party websites, and we recommend that you read their privacy policies when visiting these sites. Additionally, we may use third-party service providers to assist with data processing, payment processing, and other business operations. We ensure that these service providers comply with strict data protection standards and only disclose your information as necessary.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill legal obligations or business needs. We will delete or anonymize your personal information when it is no longer needed or upon your request, unless we are required by law to retain it.

8. Children’s Privacy

This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will promptly delete such information.

9. Your Rights

Depending on applicable data protection laws, you may have the following rights:

  • Access: The right to request access to the personal information we hold about you.
  • Correction: The right to request correction of inaccurate or incomplete information we hold about you.
  • Deletion: The right to request deletion of your personal information under certain circumstances.
  • Restriction: The right to request restriction of processing of your personal information under certain circumstances.
  • Portability: The right to request a copy of your personal information in a structured, commonly used, and machine-readable format and to transfer it to another service provider.
  • Objection: The right to object to the processing of your personal information under certain circumstances.

If you wish to exercise any of these rights, please contact us using the contact information provided below.

10. Changes to the Privacy Policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page, and the updated privacy policy will take effect upon posting. We encourage you to review this page periodically to stay informed about our latest privacy practices.

11. Contact Us

If you have any questions or need further information about this privacy policy, please contact us at:

Email: support@luckydancefloor.com

Address: The Third Factory, No. 13 Haoyi Street, Huadu District, Guangzhou City, Guangdong Province, China

Thank you for visiting luckydancefloor.com and trusting our services.